EXPERIENCE THINKING epub mobi
分类标签：管理
内容简介：
People don't just buy products and services; they buy experiences. From the instant they recognize a need to the point when they're ready to toss an older model for a new one, every moment of interaction with your organization matters. Therefore, to be successful, you must develop an experience with its entire lifecycle in mind--a holistic approach that will ensure you deliver end to end.
Drawing on wisdom from over two decades as an Experience Architect, Tedde van Gelderen has developed Experience Thinking: a design and insights framework that looks at the end-to-end elements of a service or product experience to create exceptional results. Focused on five key perspectives--brand, engagement, content, product, and service--Experience Thinking embraces people in every aspect of the design process, ensuring that the audience's needs are met each step of the way. Through the right mix of strategizing, researching, designing, and testing, the Experience Thinking framework helps get better experiences to market successfully while simultaneously ensuring long-term enjoyment.
No matter what you're looking to create, Experience Thinking is a must-have guide to delivering cohesive, remarkable experiences that will delight long after the initial encounter.
People don't just buy products and services; they buy experiences. From the instant they recognize a need to the point when they're ready to toss an older model for a new one, every moment of interaction with your organization matters. Therefore, to be successful, you must develop an experience with its entire lifecycle in mind--a holistic approach that will ensure you deliver end to end.
Drawing on wisdom from over two decades as an Experience Architect, Tedde van Gelderen has developed Experience Thinking: a design and insights framework that looks at the end-to-end elements of a service or product experience to create exceptional results. Focused on five key perspectives--brand, engagement, content, product, and service--Experience Thinking embraces people in every aspect of the design process, ensuring that the audience's needs are met each step of the way. Through the right mix of strategizing, researching, designing, and testing, the Experience Thinking framework helps get better experiences to market successfully while simultaneously ensuring long-term enjoyment.
No matter what you're looking to create, Experience Thinking is a must-have guide to delivering cohesive, remarkable experiences that will delight long after the initial encounter.
收录书单：
暂无
暂无
1、有《EXPERIENCE THINKING》的不同格式/不同版本 点这里添加更新
2、本书为网友分享，可能出现各种错误，点这里报错 我们会尽快修复
3、若无特别说明，同一本书的多个格式内容一样，根据需要下载一个即可。
4、如何阅读不同格式的电子书
5、kindle推送只支持mobi/txt/pdf格式
iphone/ipad系统默认safari浏览器下载功能残废，只能下载epub/pdf，点击“下载” > 等待 > “用ibooks打开”；其他格式需安装QQ、UC等浏览器等下载
2、本书为网友分享，可能出现各种错误，点这里报错 我们会尽快修复
3、若无特别说明，同一本书的多个格式内容一样，根据需要下载一个即可。
4、如何阅读不同格式的电子书
5、kindle推送只支持mobi/txt/pdf格式
iphone/ipad系统默认safari浏览器下载功能残废，只能下载epub/pdf，点击“下载” > 等待 > “用ibooks打开”；其他格式需安装QQ、UC等浏览器等下载
Copyright © 2017 · All Rights Reserved · iamtxt电子书下载网